Privacy Policy

1. Data We Collect

We may collect basic account information (email, name), usage data (which tools were used and how often) and, optionally, identifiers from connected platforms (such as YouTube channel IDs). This includes:

• Account credentials (email, encrypted password)
• Profile information (name, company, phone)
• Connected platform tokens (YouTube OAuth)
• Usage analytics and engagement metrics
• Video analysis data and predictions
• Subscription and payment information

2. How We Use Your Data

We primarily use data to:

• Provide personalized video analysis and AI recommendations
• Generate analytics and performance insights
• Improve our AI models and platform features
• Process payments and manage subscriptions
• Send service updates and important notifications
• Comply with legal and security obligations

We do not publicly share your content unless you explicitly give us permission.

3. Third-Party Services

For payments, hosting, analytics, and platform integrations, we may use trusted third-party providers:

• YouTube API: For channel management and video analytics
• Razorpay & Stripe: For secure payment processing
• Email Services: For notifications and verification
• Google Cloud: For hosting and data processing
• AI APIs: OpenAI and Google Gemini for analysis (anonymized data)

All partners follow industry-standard security practices under strict data processing agreements.

4. Cookie Policy

We use cookies to enhance your experience:

• Functional Cookies: Essential for login, authentication, and site operation
• Analytics Cookies: Help us understand how you use ViralBoost (optional)
• Marketing Cookies: Used for personalized content and campaigns (optional)

When you first visit, we show a consent banner. Functional cookies are always enabled (required for the site to work), but you can accept or reject analytics and marketing cookies.

5. How to Delete Your Account & Data Rights

You have the right to request deletion of your account and all associated data at any time:

Deletion Process:

1. Go to Settings → Delete My Account
2. Review the warning and confirm the deletion request
3. Enter the verification code sent to your registered email (2-factor verification)
4. Your account is immediately anonymized and marked for deletion
5. All your personal data is removed within 24 hours

Alternatively, you can email us:

What happens when you delete:

• ✓ All videos, analytics, and settings are permanently removed
• ✓ Your email and name are anonymized (replaced with unique IDs)
• ✓ YouTube OAuth tokens are revoked and disconnected
• ✓ API keys and webhooks are deleted
• ✓ Subscription data is anonymized per GDPR requirements
• ✓ All personal identifiable information is removed from live databases

6. Data Export (GDPR Compliance)

You have the right to download a copy of all your data in a portable format:

1. Go to Settings → Download My Data
2. Choose format: JSON (full data) or CSV (videos only)
3. Click Export and download your data file

Your data export includes:

• Account profile (name, email, subscription level, preferences)
• All video analysis results and viral predictions
• Engagement metrics and analytics data
• Connected channels and platform information
• API keys and webhook configurations

7. Data Retention Policy

We retain your data as follows:

• Active Accounts: Data kept as long as your account is active
• Deleted Accounts: Personal data anonymized within 24 hours. Logs and aggregated analytics may be retained for 12 months for legal and security purposes
• Video Analysis Data: Kept for 24 months in backups for recovery purposes, then permanently deleted
• OAuth Tokens: Revoked immediately and deleted upon account deletion
• Payment Records: Retained for 7 years per legal/tax requirements (anonymized)

8. Security & Encryption

We use industry-standard encryption (TLS 1.3), secure password hashing, and OAuth 2.0 for platform integrations. However, no system is 100% secure. If you suspect unauthorized access, please change your password immediately and contact support.

9. Your Rights

Under privacy laws (GDPR, India's proposed DPA), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Object to processing of your data
• Export your data in standard formats
• Withdraw consent for marketing communications

10. YouTube API & Third-Party Compliance

As a YouTube API consumer, we comply with all Google API policies:

• Token Security: YouTube tokens are encrypted and stored securely. Tokens are revoked immediately upon account deletion.
• Data Minimization: We only request the minimum scopes needed for video analysis.
• User Transparency: Users can manage connected accounts anytime in Settings.
• No Token Sharing: We never share YouTube tokens with third parties.
• Compliance: Regular audits ensure compliance with Google's developer policies.

11. International Data Transfers

Your data may be processed and stored in India and other countries. By using ViralBoost, you consent to the transfer and processing of your information in accordance with this privacy policy.

12. Contact Us & Privacy Requests

For privacy concerns, data access requests, deletion inquiries, or to exercise your rights:

13. Policy Updates

We may update this policy occasionally. Significant changes will be announced via email or a prominent notice on the site. Continued use of ViralBoost after updates means you accept the new policy.